Everyone deserves to shine.
Scope
Creative Direction
Brand Identity
Website Design + Development
Collateral Design
Creative Messaging
Tone of Voice
Brief
Shine On Support Services engaged 123 Creative to refresh their website to better reflect their person-centred approach and commitment to supporting NDIS participants in achieving their individual goals. The brief focused on improving accessibility and usability across all platforms, ensuring the website was clear, inclusive, and easy to navigate for participants, families, and support networks.
Outcome
The outcome is a refreshed website that is accessible, user-friendly, and aligned with Shine On Support Services’ values and service offering. Through a research-led and collaborative approach, the site now provides a clear and supportive digital experience across all devices.
By working closely with System Perfect to ensure functionality and performance, the final platform supports both usability and operational needs. The refreshed website strengthens Shine On Support Services’ digital presence, reinforcing trust, clarity, and connection with NDIS participants and their families.
